According to the latest Infonetics Research Newsletter the Enterprise telecom market segment showed strong year-on-year growth over the same period last year (1Q10 to 1Q11). Areas singled out were Unified Communication (UC) PBx, SIP trunking session border controllers, telepresence and video conferencing –the latter two no doubt fuelled (no apology for the pun) or driven (I apologise for that one) by the extortionate raise in gas prices.

The good news is that this growth is consistent with other economic trends, i.e. it is not a bubble, anomaly or any other one off event. The enterprise segment unlike the consumer segment has always been in synch with macro economics. Organizations, under the steely grip of the Chief Finance Officer (CFO), rarely spend money when none is coming in (unlike your wife…or husband!). In poor economic conditions enterprises preserve cash and refrain from major upgrades or purchases – PBxs and video conferencing equipment included. However under an improving economic outlook, as is the case today, purse strings loosen and investments showing a good Return on Investment (ROI) get approved.

The UC PBx has often proven to be such an investment, leading to improvements in company efficiency and effectiveness. Older TDM PBxs, …